Chad Jennings

Chad Jennings has twenty years of experience at the intersection of product management, design, content and research. He puts this to good use, creating useful, usable and desirable products for start-ups and technology companies.

Currently he is Chief Product Officer at Berlin-based Heartbeat Labs, a digital health platform driving the digitalization of healthcare and medicine by serving actual user needs. He describes his perfect week as meeting non-customers to understand what truly makes them tick, facilitating a company level Objectives and Key Results (OKR) alignment session, or crafting a narrative to put the customer and their unmet needs at the center of the company’s product and UX strategy.

Previously to joining Heartbeat Labs, Jennings was Chief Experience Officer at London-based digital health company Babylon Health. Prior to this, he co-founded the creative publishing platform Blurb and led product management and user experience within companies such as Method, Smart Design, EF Education First, and MOO. Jennings holds a Master’s degree in human-centered design from the Institute of Design at the Illinois Institute of Technology.

If you are keen to step out on a journey of great product design, a session at and& with Chad Jennings will definitely plant your feet in the right direction.